Our Promise To You

We are proud to offer pre-loved items through our circular store.

DearOne Collective takes full responsibility for the quality and condition of every pre-loved item we offer, to ensure you are always happy with your purchase. We are committed to keeping products in use as long as possible. Each item is meticulously cleaned and repaired until it meets our "like new" quality standards.

When we can't do this, they will be donated to mamas and little ones who are in need of these products or they will be repurposed into nappy bags, blankets and other clothing items.

The Pre-loved Mission

  • Careful Inspection

    The DearOne team meticulously inspect every item that is received / returned through our "give back" program to ensure it meets our standards.

  • Our Cleaning Promise

    Each item is cleaned with non-toxic, baby-safe, hypo-allergenic detergents that are free of harsh chemicals. These eco-friendly, biodegradable products are approved for sensitive skin and naturally derived.

  • In House Team

    The DearOne in-house team will mend items if needed, stitching seams and buttons until every garment meets our "like new" quality standard.

  • Our Commitment

    If a garment doesn’t meet our quality standards for re-use, DearOne will ensure it is responsibly donated or repurposed.

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Have a questions? Check out our FAQs or contact us via email at hello@dearone-collective.com